Privacy notice
How Utility Pine Core collects, uses, and retains personal data when you contact us or browse this site.
Data controller
Utility Pine Core is the controller of personal data submitted through utilitypinecore.click.
Address: Office 6, 64 Sample Road, Chiang Mai 00000
Phone: +66 52 000 329
Email: hello@utilitypinecore.click
Data we collect
- Contact form: name, email, optional lesson interest, preferred date, and message content
- Email or phone inquiries: whatever you choose to share
- Technical logs: basic server or analytics data if analytics cookies are accepted (see Cookies)
We do not ask for national ID numbers, payment card details, or brokerage account credentials through this website.
Purposes
We use personal data to answer inquiries, schedule lessons, send confirmation notes, improve the website when analytics are allowed, and meet legal record-keeping duties.
Legal bases
Depending on context under applicable Thailand personal data protection rules, we rely on your request to take steps before a contract, our legitimate interest in operating a training studio, consent for non-essential cookies, and legal obligations where records must be kept.
Retention
Inquiry emails and form messages are kept up to 24 months after the last correspondence unless a longer period is required for accounting or dispute resolution. Confirmed booking records may be retained up to 5 years for administrative purposes. Analytics data follows the cookie lifetimes listed on the cookies page.
Sharing
We use hosting and email providers who process data on our instructions. We do not sell personal data. Authorities may receive data when Thai law requires disclosure.
International transfers
If a processor stores data outside Thailand, we seek appropriate safeguards (such as contractual clauses) consistent with applicable requirements. By contacting us online you understand that internet routing may cross borders.
Your rights
Subject to Thai law, you may request access, correction, deletion, restriction, or objection to certain processing, and you may withdraw cookie consent at any time via browser controls or by contacting us. You may lodge a complaint with the relevant data protection authority in Thailand.
Security
We apply reasonable technical and organizational measures, including access limits on inquiry mailboxes. No method of transmission is perfectly secure.
Children
Lessons are aimed at adults. We do not knowingly collect data from children under 16.
Updates
We may revise this notice by updating this page. Significant changes will be reflected in the page content and date of publication in site history where available.
Contact for privacy requests
Email hello@utilitypinecore.click with the subject line “Privacy request.”